The jobs nobody else will come out for.

We weld on site. The welder and generator travel on the vehicle, so burglar bars, gates, railings and carports are repaired where they stand. That matters most for burglar bars and security gates, because the house is never left open overnight waiting for a workshop to finish. Occasionally a badly damaged item really is better repaired off site, and we will say so before starting rather than afterwards.

In most cases yes. A bar that has cracked away from its frame, or a frame that has pulled loose from the wall, is re-welded in place and the paint made good afterwards. The window stays barred throughout. If the steel around the weld has rusted through rather than simply cracked, that section has to be cut out and a new piece welded in — still on site, just a longer visit.

No. We do repairs and maintenance, not new fabrication. If you want a new gate or carport built from scratch, a fabrication shop is the right place to go. What we do is the work those shops generally do not want: the single cracked bar, the gate that has dropped on its hinges, the railing that has gone wobbly. Saying no to fabrication is what keeps us available for the small repairs.

Yes, and that is largely the point. Most trades will not travel for a single cracked bar or a door that will not close, which is exactly why those jobs sit undone for months. The call-out fee is confirmed before we leave, and many customers use the visit to work through a whole list rather than a single item.

It depends on the work, and anyone quoting a figure before seeing it is guessing at your expense. We confirm the call-out fee before travelling, provide a written quote before starting, and do not begin work you have not approved. If the job turns out cheaper than quoted, you pay the cheaper number.

Yes. We do electrical, plumbing, gas and aircon work, and can issue the certificate that goes with it — an electrical Certificate of Compliance, a PIRB plumbing certificate, or a SAQCC Gas Certificate of Conformity. Some of that work is signed off by our own registered people and some by registered partners we work with regularly; either way the certificate comes to you through us. If a job needs a certificate, we say so on the quote up front rather than at the end.

Usually yes, and usually on site. A gate that drags has normally dropped on worn hinges, cracked a bracket, or bent where the frame meets the upright — all welding repairs. Worth knowing: if the gate itself is stiff or dragging, no gate motor will fix it, and an automated gate fitted to a dragging frame simply wears the motor out. We repair the motor side as well.

We aim to reach Stellenbosch homes within a day or two for general repairs reported during business hours, Monday to Friday. If it is a security problem — a burglar bar or security gate that has failed — say so when you call and we will prioritise the visit.

Our technicians are background-checked and uniformed, and they introduce themselves at the gate. You are told who is coming before they arrive. For work inside your home, that matters more than any price.

It is the documented service history we keep for your address. Every visit, every part and every photo is recorded against the property rather than on a technician's phone, so in two years' time nobody is guessing about what was done or when. Most home repair work in South Africa leaves no record at all. See an example report.

Yes. Stellenbosch is home and most of our work is here, but we cover Somerset West, Strand and the surrounding Winelands. If you are not sure whether you are in range, phone and ask — we will tell you straight rather than quoting you and then not arriving.

Ja, natuurlik. Ons span praat Afrikaans en Engels, en jy kan ons in albei tale bel of WhatsApp. Stuur gerus 'n foto van die probleem — dikwels kan ons sien wat fout is voordat ons daar aankom.